Privacy Policy

Last Updated: August 28, 2026

High Impact Humans respects your privacy and is committed to protecting the personal information you choose to share with us. This Privacy Policy explains how High Impact Humans (“High Impact Humans,” “we,” “us,” or “our”) collects, uses, protects, and discloses information obtained through our website, coaching services, programs, events, and other interactions with you.

1. Our Commitment to Your Privacy

High Impact Humans is built around relationships of trust. We collect only the personal information reasonably necessary to communicate with you, provide our services, operate our business, and improve the experience of the people we serve.

We do not sell, rent, or trade your personal information.

We do not provide your personal information to third parties for their own independent marketing or advertising purposes.

2. Information We May Collect

Depending on how you interact with High Impact Humans, we may collect information such as:

  • Your name and contact information, including your email address and telephone number;

  • Information you voluntarily provide through contact forms, questionnaires, applications, surveys, assessments, or coaching conversations;

  • Information necessary to schedule, administer, or provide coaching, training, retreats, programs, or other services;

  • Payment and transaction information, generally processed through third-party payment providers;

  • Information about your use of our website, such as browser type, device information, pages visited, or similar technical data collected through cookies or analytics technologies; and

  • Any other information you voluntarily choose to provide to us.

3. How We Use Your Information

We may use personal information to:

  • Respond to inquiries and communicate with you;

  • Provide coaching, training, educational, retreat, or other services;

  • Schedule appointments and administer programs;

  • Process payments;

  • Send information you have requested or communications relating to our services;

  • Send information about new or upcoming services or events;

  • Maintain business and administrative records;

  • Improve our website, programs, and services;

  • Protect the safety, security, and legal rights of High Impact Humans and others; and

  • Comply with applicable laws and legal obligations.

4. We Do Not Sell Personal Information

High Impact Humans does not sell personal information.

We will not exchange your personal information for money or provide it to another business for that business's independent commercial use.

We may use reputable service providers to perform functions on our behalf, such as website hosting, email delivery, scheduling, payment processing, data storage, or business administration. When information must be shared with such providers, we seek to limit disclosure to information reasonably necessary for them to perform those services.

5. Confidentiality of Communications

High Impact Humans treats communications between our clients, prospective clients, participants, and representatives of High Impact Humans as confidential.

Information shared during coaching sessions, consultations, assessments, written communications, or other direct interactions will not ordinarily be disclosed to other individuals or organizations without your permission.

There are important exceptions to this commitment.

We may disclose information when we reasonably believe disclosure is necessary because:

  • You have communicated a credible threat of serious harm or violence toward yourself or another person;

  • Circumstances create a duty or legal obligation to report suspected abuse, neglect, exploitation, or another matter subject to mandatory-reporting laws;

  • Disclosure is required by subpoena, court order, governmental request, or other applicable law;

  • Disclosure is reasonably necessary to respond to an emergency involving an imminent risk of serious harm; or

  • You have authorized us to share the information.

Any disclosure made for one of these reasons will, when reasonably possible and permitted by law, be limited to the information necessary to address the applicable safety concern or legal obligation.

Important: Coaching communications are intended to be private and are treated as confidential by High Impact Humans, but coaching relationships do not necessarily carry the same legally recognized privilege that may apply to communications with attorneys, physicians, licensed mental-health professionals, or certain other regulated professionals.

6. Mandatory Reporting

Whether an individual associated with High Impact Humans is legally required to make a report depends on applicable law, the person's professional role, the circumstances involved, and the jurisdiction in which the services are provided.

Where a mandatory-reporting obligation applies, High Impact Humans and its personnel will comply with applicable law.

Nothing in this Privacy Policy should be interpreted as creating a mandatory-reporting obligation where the law does not otherwise impose one or eliminating a reporting obligation where one is required by law.

7. Health and Other Sensitive Information

Because our work may involve health, wellness, performance, relationships, personal development, or significant life transitions, you may choose to share sensitive information with us.

We ask that you provide only information that you believe is appropriate and necessary for our work together.

Unless specifically stated otherwise, High Impact Humans is not a health-care provider subject to the Health Insurance Portability and Accountability Act (“HIPAA”), and information provided to us should not be assumed to constitute HIPAA-protected medical information.

We nevertheless endeavor to handle sensitive information with appropriate care and discretion.

8. Service Providers and Third Parties

We may engage third-party companies to help operate our business, including providers of:

  • Website hosting;

  • Email and communication services;

  • Scheduling platforms;

  • Payment processing;

  • Cloud storage;

  • Customer relationship management systems;

  • Analytics; and

  • Other administrative or technology services.

These providers may process personal information on our behalf to perform their services.

High Impact Humans does not authorize these providers to sell personal information supplied to them by us for their independent purposes.

Third-party websites and services have their own privacy practices, and their handling of information is governed by their respective privacy policies.

9. Cookies and Website Analytics

Our website may use cookies or similar technologies to maintain website functionality, understand website traffic, improve user experience, and evaluate how visitors interact with our content.

You may be able to limit or disable cookies through your browser settings. Doing so may affect the functionality of certain portions of the website.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or loss.

No electronic communication, website, cloud-storage system, or method of transmitting information over the Internet can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted electronically.

11. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain appropriate business records, comply with legal or contractual obligations, resolve disputes, and protect legitimate business interests.

When information is no longer reasonably needed, we may delete, destroy, or anonymize it, subject to applicable record-retention requirements.

12. Your Choices

You may contact us to:

  • Ask what personal information we maintain about you;

  • Request correction of inaccurate information;

  • Request deletion of information where appropriate and legally permissible;

  • Withdraw consent to receive optional marketing communications; or

  • Ask questions about our privacy practices.

Certain information may need to be retained when required by law, necessary to complete a transaction, necessary for legitimate recordkeeping purposes, or necessary to protect legal rights.

13. Children's Privacy

Our website and general marketing materials are not intended to collect personal information directly from children without appropriate parental or guardian involvement.

If High Impact Humans provides programs or services involving minors, additional consent, participation, privacy, safety, or recordkeeping procedures may apply.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technologies, or legal obligations.

When we make changes, we will update the “Last Updated” date at the top of this policy. Material changes may also be communicated through the website or another appropriate method.

15. Contact Us

Questions or concerns regarding this Privacy Policy or High Impact Humans' privacy practices may be directed to:

High Impact Humans
Email: info@highimpacthumans.co